Question 1

Is the office currently accepting new patients?

Accepted Answer

Yes!

Question 2

What should I bring to my appointment?

Accepted Answer

Please bring your ID, insurance card, and copay with you to your appointment. While it is not required, we would also appreciate it if you could bring a list of your medications, a copy of any tests from other providers, as well as any questions you may have. If your insurance requires a referral please bring that to your appointment.

Question 3

How early should I arrive for my appointment?

Accepted Answer

Plan to arrive 15 minutes early in order to leave sufficient time for paperwork.

Question 4

Which hospitals are the providers affiliated with?

Accepted Answer

Our doctors are affiliated with many area hospitals. Click here (javascript:void(0))for a complete list.

Question 5

Does this office offer primary care /preventive medicine/well visit services?

Accepted Answer

Yes! We have Board Certified providers on staff that can provide these services. Please click here (javascript:void(0))for a full list of providers and their qualifications.

Question 6

What age range does this practice offer services to?

Accepted Answer

Our patients are usually 16 years of age and older. However, for sleep medicine and asthma we accept younger patients as well

Question 7

What is the “no-show” policy?

Accepted Answer

Please call the office to let us know if you do not plan on coming to your appointment so we can fill that appointment slot with someone else who is waiting to be seen.

Question 8

How long is the wait?

Accepted Answer

It can vary but we do our best to keep the wait to a minimum. We have multiple providers in each office trying their best to ensure every patient gets the time and attention they deserve. Thank you for being patient as you wait your turn! Also, our office has launched virtual visits for simple concerns- please ask our office staff for more information

Question 9

Do I have to pay the copay at the day of the office visit?

Accepted Answer

Copay will be collected before your visit, if required by your insurance provider. Please contact your insurance provider for details on if and when copay will be collected.

Question 10

Do I need a referral?

Accepted Answer

Please call the number on the back of your insurance card for more information about whether or not your insurance company requires a referral. In the event that your insurance company requires a referral and you are unable to obtain one, please note that your visit will be charged out of pocket. Therefore, we recommend our patients obtain a referral if required by your insurance.

Question 11

Do I need to be seen in order to fill out paperwork, such as FMLA or clearance forms?"

Accepted Answer

Yes! Please make an appointment to have paperwork filled out and bring the appropriate paperwork with you- we will do our best to fill it at that time based on the information asked of us in the paperwork

Question 12

How often do patients need to be seen in order to receive medication refills?

Accepted Answer

During out office visit we make every attempt to give you medications to last you until your next follow up visit. Please be present at your scheduled follow up appointments in order to receive timely refills on your medications. The purpose of this is to make sure we adjust your medication regimen based on your current health status. Please keep in mind that our ability to refill your medications without seeing you also depends greatly on the types of medications you are taking (for example, controlled substances cannot be refilled unless we see you). If you run out of medications before your scheduled follow up appointment feel free to request a refill.

Question 13

How can I request a refill on my medications?

Accepted Answer

There are 3 ways to request refills on your medications: call the office, call your pharmacy (they will send us an electronic request), or log into your FollowMyHealth Portal(javascript:void(0))

Question 14

Do I need to be seen in order to receive antibiotic/sleep medications?

Accepted Answer

Yes!

Question 15

Is the office currently taking immigration patients?

Accepted Answer

Yes!

Question 16

How long after the appointment will it take to receive immigration paperwork?

Accepted Answer

On average it will take 1 week to receive immigration paperwork. Keep in mind this can vary based on your results

☤ We now offer Saturday office hours! ☤